All Fatglow products are handmade in small batches and packed with care in New Zealand.

Dispatch Days
Orders are dispatched Monday and Thursday each week.

Please allow 1–3 business days for your order to be prepared before dispatch. During busy periods or market weeks, processing times may be slightly longer — thank you for your patience and understanding.

Shipping Locations
Currently ship within New Zealand.

Shipping Timeframes
Once dispatched, delivery times are determined by the courier and are typically:

North Island: 1–3 business days

South Island: 2–5 business days

These timeframes are estimates and may vary.

Tracking
Where available, tracking details will be provided once your order has been dispatched.

Handmade Nature
As each item is made by hand, slight variations in colour, texture, or finish are part of what makes each Fatglow piece unique.

If you have any questions about shipping, feel free to contact me — I’m always happy to help.